Inbound calls
Answer recurring questions, qualify cases and transfer calls to the right person.
Call handling 24/7
AI phone agents for business
An AI voice agent handles inbound or outbound calls, understands natural speech, collects the required information and hands the case to a person when a decision is needed.
Solution scope
What the system can handle
We fit the scope to one measurable process. First, we examine the data, exceptions and the criteria for a correct result.
Outbound calls
Confirm appointments, run surveys, send reminders and qualify initial interest.
System integration
Record outcomes in a CRM, calendar, helpdesk or another system used by the company.
Example applications
Processes you can start with
- appointment booking and confirmation
- first-line customer service
- collecting information before a sales call
- multilingual call handling
Delivery process
Start with a working scope
We do not build a large platform blindly. We start with a process, a sample of real data and clear acceptance criteria.
01
Analysis
Goal, data, systems, volume and exceptions.
02
Design
Scope, validation rules and an exact estimate.
03
Implementation
Build, integrations and tests using real cases.
04
Acceptance
Launch, documentation and solution handover.
Additional work and consultations: €40 net/hour
This applies only to work outside the agreed deliverable and individual interventions ordered after acceptance. The scope and expected time are confirmed before work begins.
FAQ
Common questions
Can the agent transfer a call to a person?
Yes. We define escalation rules and pass the collected context to the consultant.
Do we need a new phone number?
Not always. A new number or an integration with existing telephony can be used, depending on the operator and infrastructure.
How long does implementation take?
A simple scenario usually takes several days to around two weeks. Integrations and larger knowledge bases require more time.
Initial estimate within 24 hours
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